pascolPrivacy Policy

This page describes what we collect when you use pascol and how we keep that data protected. We at pascol handle your personal information—email, identity documents, payment details, game history, and device data—with encryption and strict access controls. We collect only what we need to verify your account, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and deliver our gaming service securely.

We do not sell your data to third parties. We may share information with payment processors, fraud-detection services, and legal authorities when required by law. Our servers may be located outside your jurisdiction, but all data transfers use encrypted channels. You have the right to access, correct, or delete your personal data by contacting us. This policy applies to all pascol users across supported jurisdictions.

We review and update this policy periodically. If we make material changes, we notify you via email and in-app alert. Continued use of pascol after notification means you accept the updated policy.

What data we collect on pascol

We collect your email address, password (stored encrypted), and full name during account registration. For Know-Your-Customer (KYC) verification, we ask for a scanned copy of your national ID and proof of address. We store these documents encrypted and use them only to confirm your identity.

When you deposit or withdraw on pascol, we record the payment method, amount, date, and receiving account details. This information helps us process transactions, detect fraud, and comply with anti-money-laundering regulations. We collect game history data—which games you play, your stakes, outcomes, and payouts—to manage your account and resolve disputes.

We also collect device information—your phone model, operating system version, IP address, and browser type. This data helps us troubleshoot technical issues, optimise our Android app and iOS browser interface, and ensure smooth gameplay on 4G connections. We do not use this data for marketing or third-party profiling.

How we use your data on pascol

We use your email to send account notifications—deposit confirmations, withdrawal status updates, and security alerts (for example, if someone attempts to reset your password). You can adjust notification frequency in your account settings. We use KYC documents solely to verify your identity and comply with financial regulations; we never share these with advertisers or data brokers.

We use payment and game history data to manage your account, calculate winnings, process payouts, and prevent fraud. During peak periods like Idul Fitri, Idul Adha, or Imlek, we analyse transaction patterns to detect unusual activity and protect you from unauthorised access. We use device data to diagnose crashes, improve app performance, and ensure pascol loads quickly on slower mobile connections in cities like Jakarta, Surabaya, Bandung, and Medan.

Third-party processors and data sharing

We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) only to execute deposits and withdrawals. These processors are bound by their own privacy policies and must handle your data securely. We also use fraud-detection services to flag suspicious transactions—these services see transaction data but not your identity documents.

We may share your information with law enforcement or financial regulators if legally required—for example, in response to a court order or to comply with anti-money-laundering law. We do not sell your email, payment method, or game history to marketing companies or data brokers. We do not use your data to build marketing profiles or sell targeted advertising lists.

Cookies and tracking on pascol

We use cookies on our website and mobile browser to keep you logged in, remember your preferences (such as language), and analyse how users navigate pascol. These cookies do not track you across other websites. We use session cookies (deleted when you log out) and persistent cookies (lasting up to 12 months) to improve your experience.

Our Android app does not use traditional cookies but may store local preference data (such as your language choice). You can clear this data through your device settings. We use analytics cookies to understand which features are most used—this data is aggregated and does not identify you individually.

Your rights regarding your data on pascol

You have the right to access all personal data we hold about you. You can download your account data—including deposit and withdrawal history, game activity, and KYC documents—from your account settings. You may request that we correct inaccurate data or delete your account and associated data.

If you request deletion, we anonymise your account (remove your email and identity documents) but may retain transaction records for legal and compliance purposes. You can exercise these rights by emailing our support team or using the data-request form in your account settings. We respond to requests within ten business days.

International data transfers

Our servers may be located outside your jurisdiction (for example, in Singapore, the Philippines, or Malaysia). When your data is transferred internationally, we use encrypted channels and standard contractual clauses to ensure it receives the same level of protection as it would in your home country. By using pascol, you consent to these transfers.

Children and account eligibility

We do not knowingly collect data from anyone under 18 years old. If we discover that an account holder is underage, we close the account and delete the associated data. Parents or guardians who believe a child has opened a pascol account should contact us immediately.

Contact us about your privacy on pascol

If you have questions about how we handle your data, or if you wish to exercise your rights, contact our privacy team via email or the data-request form in your account settings. We respond in English and Indonesian during business hours. For formal complaints, you may also contact your local data protection authority.

This privacy policy was last updated on 30 May 2026. We reserve the right to update this policy at any time. Material changes will be communicated via email and in-app notification.